Hello all, sorry for the troubles - we’re experiencing a major outage for projects and the editor right now. You can subscribe to updates at status.glitch.com.
Thanks for the update. Do you know what is causing this?
Again??? Yeah its down AGAIN!
What in the world are causing all these outages this month?
Hi there, my projects are not loading at all. It stays on the “Waking up…” Page for a while and then goes to “http request timed out”.
Hey, Glitch editor down?
my project pikachu is not loading
Hey Glitch Team - Do we have access to the underlying glitch repo still? If so how could I go about accessing this?
Could we get an explanation for all of the outages recently?
Please! All the outages seem to be coming out of nowhere
Title says it all. It’s happened around 9:40 AM (UTC) at Mar. 25.
sorry if my English is bad
Glitch is still having issues. You can check the current status at
status.glitch.com
@support_staff, can we merge this thread with the main outage thread?
One of the my project isn’t loading and i don’t know what should i do
@support_staff, can we merge this topic with the main outage thread?
Hi there, my projects are not loading at all. It stays on the “Waking up…” Page for a while and then goes to “http request timed out”.
What does the title of the page say?
“We’re deescalating this incident back to expectations of degraded performance for some users until we’re confident this issue is resolved”
They need to escalate it back to a major outage, everyone’s projects who weren’t cached just went down.
I mean like the title of your project page when you try to load it up.
Unable to login via GitHub. Gives me a Databse Error.
Their project container is down.
It probably has something to do with the outage. Glitch API is broken.
For sure, since no projects load at all.
It does the “Waking up - to keep Glitch fast for everyone inactive projects go to sleep” then about a few minutes later it says “http request timed out”.
Possibly their DB was leaked and their getting DDosed but that’s a low possiblity.
I mean anything is a possibility but I would just guess that their API is not used to this much traffic.
I know. If projects get more than (I think it’s) 200 request per hour, that’s wayyyyyy too many requests for it. For static sites I use github, but I’m really counting on Glitch to step up their game. I honestly think there’s less of a response on their end because of COVID-19 and less employees.
You never know ¯_(ツ)_/¯
True. But Discord is mainly working offsite when there’s downtime. But I suppose that maybe Glitch should step up.
Lol I’m on mobile and yeahhhh i can’t see the titles
The maintenance title could just be a something for downtime idk.
As far as I know, it’s said that since March 22nd when the first update was posted on status.glitch.com.
I take my words back. They’re also working offsite.
That’s great for all of us!
Login via GitHub got fixed finally. Now I need to access the container Also @TehPig_YT, dm Error 501#3167
What do you mean by that?
Are you talking about DMing a user on Discord?
If yes, what’s the reason for?
Yes, Dm me on Discord. And Idk?
Ok then, if you say so.
But please let’s not change the theme of this topic.
I would say its probably a combination of lack of staff, more usage, and paid plan coming soon.
All these events…
LMAO what if this is how glitch will be unless you pay
That would be sad, at least for me.
Glitch has been very useful for me during my coding process.
(more than 1 year)
Yeah I doubt it. Paid plan may have more disk space and small tweaks like that.
That’s cool. And yep.
I have my old website backed up off of glitch just in case.
https://oldbackup.riverside.rocks/
Its a bit broken because it is the old one.
Can I access my glitch repo still? If so how would I do this?
There’s a cool thing called pages not subdomains lol
I have the old backup on the subdomain because I have my main site on riverside.rocks.
Why about.riverside.rocks instead of oldbackup.riverside.rocks/about
I’m just curious if this is a special thing that devs use lol, I’m not tryna be rude or something
The old backup site has my old website which had wayyyy too may subdomains. The new one has less so be sure to check it out when the downtime is over.
Yeah it* sucks that I can’t see any glitch sites lol
Also: A lot of DNS records got deleted when I transferred to Cloudflare so that is why most links don’t work.
Ah gotcha! After the downtime I’ma move my static sites to GitHub (they’re already on CF)
I use Cloudflare for DNS but I use Netlify as my alternate host. It is good but it lacks the real time editing that Glitch has.
Lol I bet you’ve been on netlify a lot already. Recently it’s been a hot or miss with Glitch
Hopefully its over soon. I like Glitch.
Yeah I wish we knew what was going on .
I think there’s some progress being made!
When I was strating the editor, the sign in button was apprearing.
Now, it shows my profile, even though the project still load
And based on the status page, something has been found.
https://status.glitch.com/
My projects are starting to load!
My project is still slow.
Try again, I think the projects are totally back up now
Still slow over here. My HTML loaded but my CSS didn’t
@jenn, you will be letting us know why all this happend, will you not?
Please do let us know!
@glitch_support can we merge this topic with the main outage thread!
https://support.glitch.com/t/issues-with-the-glitch-api-editor-and-project-availability/20794
So much text to merge.
Yeah its a lot lol…
makes no sense. The staff merges it when they can
Hi everyone! I’m trying to add a custom domain to my project whas-server-site
.
The domain I’m trying to add is s.willm.xyz
. I usually have no problems with using subdomains on Glitch. Attached is a screenshot of the error i’m getting. And yes, I did try this with a regular domain (not a subdomain). I was super excited to get my show on the road, but now I have to wait!
Will M
Hey @glitch_support really needing some help here
Yep, this is part of Glitch’s latest outage. Hopefully this feature works soon. You can check Glitch status at status.glitch.com.
When I tried to load my editor, both newly created and already present ones, the editor seems to fail loading. I also editing my friend’s editor (since he shared with me), but it also seem to fail loading, giving the same error shown on the image.
The result I get is a blank page with an error attached when I open up “inspect element -> console.”
I am very concerning since this has already lasted for 2 weeks and it’s still not coming back.
I first thought this was an API issue and waited for a while, but it doesn’t seem like the case.
I don’t get the error where it tells me to reload as well.
I can properly load it on my phone, but failed to load both on my PC and my laptop with several browser and 2 different account tested.
Is it still resolving? Is there anything I can do to stop this from happening?
Thank you!
Are you tried other browsers? Microsoft Edge maybe blocks it
I tried Google Chrome and Fire fox. All three of them seem to fail loading.
It just loads a blank page with the same error in the console.
Hmm. Thats weird. Try to reinstall Google Chrome or Firefox if it works? (im pretty sure it doesnt work but it may help).
I don’t think it will work. I tried it on my laptop, which I bought it 6 months ago, and it didn’t work.
It was also working two weeks ago, so I don’t think it’s the browser’s fault.
Even if I reinstall the browser and it works, it still doesn’t explain why multiple browser on multiple devices failed to work.
See this: White Screen Issue
I don’t have any extensions or firewall that is blocking the content.
I also have the same issue on multiple browsers and devices too.
The same error was found at the bottom right corner.
Note that I’m using my home WIFI here - private network.
(Browser in screenshot is Google Chrome.)
Okay, all i can say is that i cant help you better because i dont know how to fix that so i mention @glitch_support if they can help better. Sorry about this
It’s fine. Thank you for your help!
RESOLVED
Turns out I just need to install the latest update of each browser and change a couple settings.
Sorry about all the confusions.
Hello there!
I have just recently like 5 minutes ago wanted to add a custom domain.
When I clicked “Add Domain” it said gave me an unknown error.
I tried to refresh the site and try it again but everytime the same message appears.
I would appreciate it for a quick response, thank you.
My Project: ravalsite2020
@glitch_support
Hey @AlreadyJosh
We had some downtime today that most likely caused this to happen. When you have a moment, please try doing this again and let me know if it works for you!
Hey, still doesn’t work sadly. :c
I’m actually very fine. I’ve had no issues developing my discord bot and it’s still blazin fast. My other bot seems to have broken though probably because it’s 6 months old and I haven’t maintained it all.
I do have some issues here and there as i go my way developing a massive project from the home of my og account, but this issue seems mainly resolved!
I take that back I’m stuck on loading for my glitch project. I had a really nice feature going on
Both of the projects loaded for me.