You may see projects go offline or be unable to load them in the editor. We’re investigating the cause and working on restoring the service.
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My project’s editor is still offline 
@eXtraKute this could be why your editor is offline, if this isn’t the reason i don’t know
My project will still won’t load…
Same… hopefully it will be fixed soon. There’s been issues for the last 3 days.
Glitch is having some issues again with their API https://status.glitch.com/
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are you sure its solved? im still getting the same error
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Me too. its not solved…
Sorry about that y’all, it appears the project issue stands and we’re on it!
I get different errors, but it say 503. It means currently the service is unavailable.
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And also you can fix the undefined error at the screenshot mentioned below?
Currently I cannot find any project in my profile
I’ve just poured a big cup of coffee to enjoy my nice Sunday with my fun project.
So wasted that hot cup coffee
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I can find my projects, but i cannot edit them.
I think, glitch is being DDoSed or maybe they doing something with the website.
Amazon Servers are used by Glitch, so whenever amazon servers gets hit, glitch start to hallucinate
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So, they hosting the projects on a AWS server?
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Yes, you can know that by seeing the SSL Certificate when you see a glitch website
https://status.aws.amazon.com/
Nope, it’s glitch’s issue, or they being ddosed. No issue or error at the AWS server currently.
Yeah, mostly getting Ddosed
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In that case, glitch needs a better protection against it. So, they being ddosed, but who and why?
No one knows, only they I think, but they try hiding the truth, LOL
What truth they are trying to hide?
That they are getting ddosed, But I hope if they were truly being ddosed to get a better protection, because a lot of people use it
Yes, maybe they are getting ddosed, but the question remains who and why.
We’ll never know the truth
I don’t think this is the place for these kind of conversations
It is related to the API Issues
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But, this is related to API issues.
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Huh?
(Look at the title of the website ˇ)
Glitch helpcenter is down also 
Maybe they got a ddos. Who knows.
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I think, they on maintenance now.
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Are you an AI @SplitXPlayZ your messages are so botlike idk if youre a real person tbh no offense if you are
Yes, i’m a bot. Beep-boop.
hey all - the conversation in here seems to be getting spicy. i ask that everyone please be kind to each other!
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To the glitch devs. Could the community receive some kind of blogpost about what the hell is going on lately with those major outfalls on glitch. This cannot continue like this any longer. If Glitch becomes that unreliable I think many will move on to othe platforms which would be bad. At least let us know WHAT was resolved and not only THAT it was resolved please
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If you wanted it, i’m not a real person. I’m a AI who responds to your message. Beep-boop.
Itsok @SplitXPlayZ nevermind
hi @JaielSoft - typically after a long major incident, or series of similar incidents like this week, the team will do a retrospective on what happened and release a postmortem for the community. i’ll make sure to let folks know that you are all interested in what happened and what we’ve been doing and will do to move forward with better stability.
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At the team on glitch needs a better stuff to explain what is going on. Like, this status error report method.
It’s not perfect, but it’s auto.
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I wish that you get a better protection in case if these outages were by someone who ddosed the website
and I hope that you tell us why these outages have happened, Thanks for helping us.
I think it’s back to live 
Yeah. Glitch seems to be working now 
Same thing! All the glitch bots hosted on my side seem to come back online!
Also got access to the projects too.
oh my (extra characters)
My project still same
Could the reason for all this downtime and all these issues be the exact same reason as most websites and companies are facing now which is an increasing number of users because of corona, and that glitch simply can’t keep up with the increasing number of users? I live in denmark and most school portals have the same issues and crash pretty often
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They are having another issue i guess
It seems now it is working without problem
man, i swear that this rudeness from normal members of the community, is from SARS-COVID2. well, it won’t be the end of the world.
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I am trying to load up a project and the title keeps switching from waking up to maintenance. I hope that is a sign!
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Let’s hope so. It would be really nice
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Are the containers being overloaded due to the outbreak? Just wondering.
Could be since ig a lot more users are using it than normal
Yeah, That reasoning makes sense if it’s the case.
On status.glitch.com how come the date March 22 is skipped also instead of reporting no incidents?
It’s because we still have the 3/22 incident as active - so it shows in the red box on top of the page. Once we close it, it will show in that archive list.
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Glitch seems to be working fine for me.
Same! We’re still working on the issue and, because of the ups and downs over the past day, we’re not yet ready to consider this “resolved.”
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Sounds good. Thanks for the update.
Update: At this time, projects may not be loading past the “Waking Up” mode. We are aware and trying to resolve as quickly as possible.
This should now be resolved. Projects are now loading. However, you may see some lag time as we continue to work towards a stable fix. During this time, there may be issues with the adding a custom domain feature, so I am moving those posts here as well.
I tried to use Custom Domains for my project but I keep getting “An unknown error has occurred.”.
Hi all,
I’ve tried adding a custom domain to my website but I am getting the error ‘An unknown error has occurred.’ I can’t find out why it’s doing this, I have 3 thanks so i should be good to go. Any ideas?
hey y’all - as some of you have noticed we’ve entered for API response turbulence. we’re working on getting things smooth again, and as always updates will come through via status.glitch.com.
the entire glitch website is made with glitch
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Hello, should I stop using glitch? Everyday something bad happens, is it safe n stable to stay here?
Glitch is always safe, it just gets hiccups sometimes! Not to worry, these are often fixed within a few hours.
Maybe your already logged in?
Hi There,
so recently, I wanted to add a domain to my website, and when I put in the custom domains, it gives and error, here is a picture
Please help.
Have you registered that domain in the past? Or do you think others used it?
Either way, please email support at [email protected] .
If you have set up this domain in the past, you can undelete the project and use it.
Nope, it is unused on any website
Try again later. This seems to be a Glitch error.
Oh, I have to add that. Glitch has been sick for a few days:
https://status.glitch.com/
Still getting the same error
https://support.glitch.com/t/cant-add-a-domain-on-my-project/20909
@glitch_support could you merge these threads?
think that would be a good idea
I don’t think so, @RiversideRocks. Because this is a #service-updates and the other is a topic about the custom domain effect of the current downtime. Maybe we could merge the other custom domain error threads, as there is many of them!
Good point. I’m not sure if the custom domain feature works now or not.
I’m not sure and I do not think so, because the API is going up and down a lot.
glitch should keep a second API so if the first one crashes then they can switch
3 Likes
That’s a pretty good measure.
But how will projects sync?
Still having issues with Custom Domains, when will the feature be operational?
I’m not too sure, maybe an API clone would do.
So it functions the same as the first one
uploading assets doesn’t work show also takes forever
Import from github not working.
Hey @Xenfo and @ryanherter-me,
Glitch is still recovering from the last API downtime and the API response time is still experiencing downtime/slowness. Please try again to see if works and let me know!
The editor was down for like 15 mins just now
@blubbll, thanks for the info, I’ve sent an email to [email protected], hope they reply soon!
We could also contact @Glitch_Response.
Custom domains are currently not working.
API is finally stable, but custom domains aren’t working
I can’t seem to do these features. Any speculation on when these will work again?
No idea, until the API response time comes back to normal, none of these might work!
Thats what I was thinking. Hopefully everything is normal soon.
Hey @RiversideRocks! So sorry for this. We just updated the status to resolved — are import/export and custom domains working for you now? If not, do let us know!
I’m afraid that neither of these are working now.
Why can’t I import from Github.
Check https://status.glitch.com/
It could be because of the outage
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@Glitch_Support i still can’t import from Github yet status says it’s ok.
Hey @Xenfo, I was able to successfully import from GitHub — are you still having issues with this? If so, could you describe what happens when you try to import? The more details we have, the faster we can help!
Its Glitch’s problem, not GitHub
@Xenfo sorry to hear that.
First, try reloading Glitch in your browser and see if that helps. If not, can you give me more details on what happens when you try to import?
- Do you see any error messages?
- What Glitch project are you importing into?
- What GitHub repository are you importing from?
If you’d prefer to keep these private, please send an email with answers to these questions to [email protected] and we’ll have a look!
(No need to create new threads for the same topic, we can continue the conversation here! )
@angelo
Error Message: We’re sorry, something went wrong! Please try again, or try refreshing the editor.
Glitch Project: coderunnerbot
Github repo: Private repo. Worked before.
Same thing with me!
Error Message: We’re sorry, something went wrong! Please try again, or try refreshing the editor.
Glitch Project: padamarksdotml
GitHub repo: Secure-Server-Chrome/padamarks
However, it did work on this project:
Glitch Project: Riverside
Github Repo: RiversideRocks/RiversideRocks
Hi! Every time I try to add custom domain I get “An unknown error has occurred.”
All I want It’s to add a CNAME to my cloudfare DNS 
Thanks!
Hey @Maluzzz,
Many users have been facing this error, and it’s most likely because of the recent API downtime (which is still not over; see status.glitch.com). I also suggest emailing [email protected]!
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Yeah, it says on the statuspage that everything works fine but I also can‘t register a custom domain yet.
This might be an issue with the API. I think @glitch_support is taking a look right now.
Sorry that this is causing problems — our teams are investigating. In the meanwhile, I’m going to merge all of these threads into Issues with the Glitch API, Editor and Project availability
Thanks for your patience, friends.
When are you going to fix this issue?
I’m experiencing this issue from 5 days
Still no fix
I have the same issue (can’t add custom domain), wondering what’s going on?
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GLITCH IS HAVING ISSUES why nobody understands
because in the status.glitch.com, everything is operational and it said that the incident has been resolved but it’s not as of march 26, 2020 1PM CDT.
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assets still don’t upload or at least is slow and doesn’t display uploading stats
Try checking https://status.glitch.com/, if not you need to contact [email protected].