Was your project suspended over the weekend?

Hi!

I’m sorry that some of you had projects suspended recently.

Due to an AWS alert we received this weekend, we had to take measures that may have caused this to happen.

If your project has been suspended, please send us a message at [email protected].

We will be following up with you on Monday.

3 Likes

hello glitch why all my projects are suspended?

Glitch been suspending projects.

1 Like

Just hold on. There are lots of errors with people losing projects. @glitch_support should soon solve the issue (I hope).

1 Like

No idea whats happening haha, i guess im one of the lucky ones because none of my projects have been suspended

hi @iSaviorEfe, can you email [email protected] with the name of the suspended project(s).

I sent it and I’m waiting for an answer

Im wondering if we could have some pinned modal/notification to let people know to do that? Threads are kinda being spammed with the same query

hello ?? why all my project are suspended can you tell me reason ?

I’m also having that same problem.

I am also having the same problem too. My main and beta discord bots are online, but the legacy bot is offline because the project is suspended.

same thing for me and my friends too,
suspended for “Coordinated Activities”
what is that mean ?

Im starting to think this isn’t a bug, and glitch is cracking down on projects which violate their policies, in mistake as well in some cases, but we can’t assume anything until we hear from the staff team themselves

1 Like

My projects suspension message is just “Unknown”.

hi @zoma4, if your project has been suspended, please email [email protected] with the name of the suspended project.

@jenn Since all my projects are suspended it would be a bit hard for me to send the name of every project in a Glitch email since I can’t remember all of the names.

then sending an e-mail with your username and at least the projects you remember will be helpful.

Alright, I’ll send in an email now.

Can you tell me the name of the project that got suspended because on discord, I noticed one of my bots (Nicsena’s Bot Legacy) is offline, and I just found out what happened today.

Image: image

I’m also having the same issue.

I’m starting to wonder if Glitch is doing some sort of clean up or having errors because there have been 4 posts about project suspensions in the last few hours.

Same, My projects are well under the allocated disk space. So it’s kinda a surprise that ALL my projects are suspended.

Hey!
Why have all my projects been suspended? I can’t even access it! All of my files are on Glitch :man_facepalming: One of these projects is argiveaways

You can appeal and ask for a download of your project by emailing them
[email protected]

Hi!
My project has been suspended!
Are there any way so i can download the source code for the project?
Because i don’t have any backup!
I also hope to get the project un-suspended :slight_smile:
Thanks…

image

Edit: the project name is “darkgroup”

1 Like

You should contact Glitch Support to appeal.
[email protected]

I contacted them, waiting for an answer.

Now I know why that the legacy discord bot project got suspended for.

I was not automating glitch in malicious ways.

The herokuapp website is offline with maintenance mode on, the maintenance page is: www.nicsena-discord-bot.glitch.me/maintenance.html

Edit: Now gonna email back the support team with the correct project name tomorrow when they email me.

I’m curious what was the alert about, if you can disclose

1 Like

By the way the gogs website(https://pt-gogs.glitch.me/user/login) has been suspended for a Unknown reason. Also I think to make things a bit more clear, there could something that is basically a summary of the terms of service(Legal Stuff).

same lmao, very lucky :rofl:

I have sent you an email, please help!

please ignore the watermark my administrator added

All gogs users- check this Gogs site suspension- an explanation

sadly xent has been suspended, just overnight aswell!

i am also unable to contact the glitch support email due to school email restrictions, @glitch_support please help…


image

site: here

UPDATE:
Now that we have responded to the alert, we are reviewing projects for reinstatement.

If you sent a message to [email protected], I am sending you this message now and I will also send you an update once our review is complete.

If your project was suspended and you cannot email us, you can send me a direct message here and I will follow up with you!

1 Like

i have emailed them already about xent, plus we have a backup of the language and the CLI in the operating system we made!

YOU’RE RIGHT!

lets see if it is unsuspended


nope :frowning:

They are probably being flooded with emails at the moment, so it should take some time before they get to you.

Hi everyone!

Thanks for your patience!

We are starting to review projects for reinstatement. If you sent us a message, we will follow up with you directly once your project has been un-suspended.

I can’t guarantee that all projects will be un-suspended in the next 24 hours, but we are doing our best! We just need to make sure a similar AWS alert is not triggered.

2 Likes

Did you guys run out of AWS storage? (if you can answer)

@RiversideRocks great question! No, we didn’t run out of storage.

The alert was related to malicious activity. We know that the majority of our users - especially our community regulars - use Glitch for good and I’m sorry that some of you were affected. We just need to proceed cautiously so we prevent this from happening again!

So thanks for your continued patience!

3 Likes

Thanks for being transparent about this! I’m sorry that had to happen.

@tasha

I still can’t email glitch support :frowning:

and a lot of the big projects these past few days have been suspended… it is not fun for a lot?

and, this seems crazy, but to prevent this from happening, there should be like a global rollback system that asks if you want to be included in a large rollback to fix some issues…

sounds complex, but ex:
a prompt pops up, saying a global rollback has been performed by staff, would you like to rollback to [timestamp]
and yes/no buttons at the bottom, click no, nothing happens, click yes, your project gets rolled back to [timestamp] and getting unsuspended from recent issues

When they say no mining allowed does that mean mining cryptocurrencies? Also how would I report a malicious site if I ever found one.

It might be wise to in addition to a process blocker to also add a website blocker to block out inappropriate stuff or websites that violate the ToS.

Even if cryptomining isn’t against the TOS, glitch containers only have so much ram and memory. Your project would be suspended if there was too much activity