[Resolved!] Update on the current Glitch outage

Glitch Service Updates
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Hey folks- I can confirm we are having an outage right now. Our engineers are working on figuring out what’s going on. You can check on things at https://status.glitch.com‬. We’re sorry for the downtime and hope to be back soon.

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Update from Glitch Status - Major outage! :

We are still working on getting back up and running. Projects are slowly becoming available - Thank you for your patience.

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I hope it will be back so soon too :slight_smile: Good luck!

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Another update- individual projects should be available now, we’re still working on getting the glitch.com site back online. If your project isn’t loading, it may take a few more minutes for things to restore. Thanks for your patience!

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I’ve tried visiting community.glitch.com (which is the main Glitch site I think) and I just get stuck on an infinite page refresh loop.

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Follow up:

It looks like Glitch is failing to establish a secure WebSocket connection.

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Attempting to connect throws an error:

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EDIT: It appears that the Glitch loading page on all projects depend on the WebSocket which a connection couldn’t be made.

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This is a problem that occurs from time to another on any Glitch project. It mostly occurs due to errors on the startup of the project

It can be easily solved by going to the project’s console and typing refresh which will restart your project.

But unfortunately, the Glitch.com site is still unreachable, you have to wait for it to access the console of your project.

EDIT: It looks like I’ve understood wrongly, but http://community.glitch.me/ isn’t an official community for Glitch, is it? It’s just a normal Glitch project.

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community.glitch.me is the main Glitch website. At the bottom of the main Glitch site there is a button/link saying that the site is hosted on Glitch.

EDIT: To strengthen my point I managed to find this on a web archive

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All my projects are online, in regards to http://community.glitch.me/ , well, at least we can enjoy this:

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Oh…?

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http://glitch.com is back up for me too.
Everything is normal

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Glitch is back online!

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Obviously folks in here have noticed, but glitch.com is back online! We’re monitoring things to make sure it’s stable and will stay up.

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If you see anything out of the ordinary on the site, be sure to let us know. Thanks again for all your patience <3

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This: https://glitch.com/help/custom-domain/#mydomainnameregistrarneedsanipaddress is not loading for me yet
/help seems to be ded

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@Excigma Works for me, just takes years to load

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This:
https://glitch.com/help/custom-domain/#mydomainnameregistrarneedsanipaddress
loads instantly, and returns this:

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This:
https://glitch.com/help
Gives the same as the above.

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Works for me like it did for @Callum.

Seemed to take about 1minute to load agh. Could be an AWS issue.

EDIT: Appears to be an issue with the project itself.

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My project is still having issues and is loading inconsistently while the Glitch editor is completely unusable and appears as a blank page, plus if I try to load glitch.com/help on a tab it will load for long time, then give me a 504.

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I had over 10 emails from UptimeRobot complaining my projects were down agh. Thankfully, they’re back up now!

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I’m still receiving emails from UptimeRobot for one of my projects saying that it goes down for about a minute and then comes back up - the logs in uptime robot show a 404 error, but there’s nothing unusual in the log in Glitch.
This started since the outage this morning

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Can you provide the name of the project that is having this problem!

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sure, its https://dailyworkout.glitch.me/
Seems to be working fine, but UptimeRobot disagrees

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My projects are going to sleep immediately. After doing one or two requests in 10 seconds it shows “Waking up…” for a short time. Does it again and again as compared to 5 minutes (I do have uptimerobot as well.)

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I’m still receiving emails every 10-15 minutes saying that my sites down, and then another one 2 minutes later saying its back up, but only for this project

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Hello, @Database, welcome to the Glitch forum!

Can you let me know the project name you’re having problems with?

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Hey @alexclifton4 I’ve moved your dailyworkout project to a different host to see if there was still a lingering problem from this morning’s outage. Let me know how things look and I apologize for the bother!

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Hi, thanks but it hasn’t worked :frowning:
I’ve started a new thread

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Hey, did you guys find out the cause of the issue?

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I’m still experiencing some issues on my main project. Users have been reporting 404 errors since about the time this outage began (though it some seem to occasionally get through). I can log in and see the project editor just fine, but the console won’t come up – that’s giving me 404 errors as well.

Edit: I remixed my project like suggested here, and that seems to have resolved my issues. It does appear to me that the outage had caused something extra to break, though.

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The projects seem to be up and running most of the time. I am getting random 404 errors on a POST to one of my endpoints. I am able to in my external code determine that and ask the peep to enter the text again (Chatbot) - resubmit and it seems to work fine the second time. It will go a few requests and then get another 404. Just wanted to let you know.

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I’m also getting 404 errors. No code changes, it just suddenly can’t load my CSS.

Sometimes it does sometimes it doesn’t.

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URL: https://getjola.me
https://jola-main.glitch.me

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I’m still getting 404’s this morning - there’s more details about my issue here Random 404 errors

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Hey folks we’ve been continuing to see intermittent problems with 404 pages across a few projects and have continued to troubleshoot the problem. I’m going to move all of the other disparate topics regarding this issue into a new topic to try to keep them together.