[Megathread] Glitch Outage

Hey folks!

Currently, Glitch is facing an outage and API uptime & response time, community site uptime, and project container availability seems to be unstable.
Sit tight while Glitch looks into this issue! Learn more at Glitch Status Page.

[OLD] Update:


[OLD] Update:
[LATEST] Update:

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gahhh, just when i was trying to troubleshoot a discord bot…

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Hope it is fixed soon! Grab some popcorn and wait while Glitch fixes the issue.

already am… watching rambo lol:popcorn::popcorn:

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big oof… as soon as i want to get working on one of my discord bots glitch goes down. great

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Something touched the servers, Community Site had 1 tiny indent then 2 hours later the server were down. This isn’t planned clearly :thinking:

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eyyyyyy nice I hope it gets fixed quickly

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just when preparing for video :man_facepalming:

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Grab some popcorn while they fix this issue! Hopefully, Glitch team will fix it soon.

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any sites using an http proxy and reverse ip registering ( like jtech.cf admin console in my case ) are still up and running on glitch.com, i can easily access the control panel to all files and edit them directly, so i can keep working on that unaffected, but the troubleshooting, oof…


it is confirmed that domains will not work either.
unless they have a reverse ip registry ( changing all ports of the website)


update to above:
it is confirmed that now reverse ip registering doesnt work now either, everything has crashed down like notre dam

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Good news team, Glitch has confirmed the error!

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:confetti_ball::confetti_ball::confetti_ball::confetti_ball::confetti_ball::confetti_ball::confetti_ball::confetti_ball::confetti_ball::confetti_ball:

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Custom domain sites are still not working (vortexrblx.com / wiggy.ga)

Really sorry for the inconvenience but sit tight while they work to fix it.

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You see @J-Tech-Foundation already pointed that one out.

They took the servers down instead of the server displaying a error.

That was at 8:44

an update to the status has come out, it will be fixed within the midway of thee hour plus

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and my project came back on…

this is soo weird

you’re lucky, mine still down

nope mine is still down

Hes project should not be up unless it was transfered to the newest vps’es

and it is down again too, glitch may just be having a horrible fit and cant decide anything, i was on for like 2 minutes, then 502 bad gateway

Great… Just when i was resuming my code…

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Hey all - first off, I’m sorry about the downtime, but also super appreciate y’all keeping everyone in the know about what’s going on! We’re currently deploying a fix so some flakiness is to be expected with project access over the next half hour or so as projects are restarting.

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Alright! Thank you for a response to the community. :slight_smile:

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hey, can you list hosts that have refreshed and gone up as they go up?

im sure that those who know what host they are on will make that useful for when they can go back to work

I don’t have direct access to the list of hosts as they go up and I am not going to distract the folks working on the fix who would have that access - but I’ll see if that’s an option if we experience this again in the future.

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now i have a loading screen instead of an error :confetti_ball:

My project does not load now ;-;
The page of the project is loaded but the bot code doesnt

Seems like only 2 of my many Glitch projects are facing this problem.

You’re lucky, on my side I’ve troubles to even load the list of it, and when it clicks nothing shows off

There’s a new update:
The revert commit has been deployed but we’re stilling seeing issues. Continuing to investigate

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WebSite is down ^^ ?

@jenn

if you can, please get me an error, i just realised i experienced a very similar downtime event that even when a revert commit was done, my site was still not up, and it was extremely odd, and most of my packages suffered from it during the downtime which it is still down from.

i can possibly identify and give a better wholesome solution, and maybe if the whole community gets the issue, we can try to reproduce the issue and attempt to revert it completely

Getting a new error on main site:

504 ERROR

The request could not be satisfied.

CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. We can’t connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: lFqZESYfPiC42L1NRLQdloKwCP61wGpdTjXJAQiLXLebxhkJkd-SBw==

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hey, i found out, it is partially a dead request the server can no longer handle,
but something else unkown

any updates? how long does it take?

We are still working on fixing the issue causing today’s downtime, in the meantime, we appreciate your patience!

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So, the error still occurs :neutral_face:

lFqZESYfPiC42L1NRLQdloKwCP61wGpdTjXJAQiLXLebxhkJkd-SBw==

that is the id some people are getting if they get into the site, and it is from cloudfront by amazon, if someone can, send a request or two that you know that glitch usually sends there, i may or may not know the issue, but im trying to help out because i should have been able to work on my distilled container on jtech.cf which directly links to all glitch projects on the host i am on… but as per usual, i can no longer access it.

Am now getting a project not found from https://glitch.com

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Hey everyone its starting to work!