Discord Ban mega-thread! (Discord bot / Something took too long to do)

iBisho · December 31, 2018, 4:29pm

Hey, I am getting the error

(node:1939) UnhandledPromiseRejectionWarning: Error: Something took too long to do.

I see the bot doesn’t log in correctly into Discord (though the Token is correct)
I also get

[ws] Attempted to destroy WebSocket but no connection exists!

This is also happening to a Friend’s Discord.JS bot hosted on Glitch.
Any ideas on how to solve this?

razefeixx · December 31, 2018, 7:28pm

It happens to me too, but some of the bots are still fast, but the ones i use mostly are down and they have either high ping or not login at all

cori · January 1, 2019, 5:40pm

That does seem like odd behavior, but we’re not seeing anything out of the ordinary on any of our hosts. @midnight_ocean, @razefeixx, and @iBisho can you provide project name so we can take a closer look?

zeis974 · January 1, 2019, 8:30pm

I have the same problem

cori · January 1, 2019, 8:31pm

No changes on our end. @zeis974 can you also provide your project name so we can take a look?

Naruyoko · January 1, 2019, 10:23pm

The same problem started to my bots too. It also doesn’t look like it is the code, since nothing were changed, and it is returning the same “Something took too long” timeout on login.

Coding · January 1, 2019, 10:48pm

Same for me as well.

cori · January 1, 2019, 11:20pm

Same question for you as well, @Coding (and you, @Naruyoko). Please provide project names so that we can look at them specifically.

Coding · January 1, 2019, 11:25pm

discord-channel-bot, rosquad @cori

Coding · January 1, 2019, 11:41pm

@cori

here is the full error

(node:3217) UnhandledPromiseRejectionWarning: Error: Something took too long to do.

    at timeout.client.setTimeout (/rbd/pnpm-volume/ba5c37af-02df-4742-91c4-c5ceb7c6f78a/node_modules/.registry.npmjs.org/discord.js/11.4.2/node_modules/discord.js/src/client/ClientManager.js:40:57)

    at Timeout.setTimeout [as _onTimeout] (/rbd/pnpm-volume/ba5c37af-02df-4742-91c4-c5ceb7c6f78a/node_modules/.registry.npmjs.org/discord.js/11.4.2/node_modules/discord.js/src/client/Client.js:433:7)

    at ontimeout (timers.js:436:11)

    at tryOnTimeout (timers.js:300:5)

    at listOnTimeout (timers.js:263:5)

    at Timer.processTimers (timers.js:223:10)

(node:3217) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). (rejection id: 6)

(node:3217) [DEP0018] DeprecationWarning: Unhandled promise rejections are deprecated. In the future, promise rejections that are not handled will terminate the Node.js process with a non-zero exit code.

Naruyoko · January 1, 2019, 11:47pm

@cori indice-bot and protobot.

cori · January 2, 2019, 12:12am

Thanks for the project names; we’ll take a closer look as soon as we can - probably tomorrow morning.

In the meantime it may be useful for each of you to follow the guidance in https://github.com/discordjs/discord.js/issues/1604#issuecomment-311942193 and catch the error from login() to see if we can sort out where the breakdown is occurring; it might show us a little more detail.

ktrane9 · January 2, 2019, 12:14am

I’ve also been having the same issue with my bot where it says that it is live, but not online on discord. At first I couldn’t figure it out so I commented out certain parts of the code that dealt with timeouts and cooldowns. Funnily enough it seemed like it worked and it came back online on Discord however it immediately went back to it’s previous state and I can not figure out what the error means. My bot’s name is zielo-rules.

Coding · January 2, 2019, 12:19am

Hey Cori!

There are people currently relying on the bot, and I would like if you could fix it ASAP. Also, I added the console error thing, but didn’t get any response.

Andromander · January 2, 2019, 5:32am

I just recently got this error on my bot, too. I added a catch to login, and all that comes up is [Function: bound consoleCall].
Project name is leaf-bot.

EDIT: My bad, I did add the catch, but instead of doing just console.error I had console.log(console.error) due to previous attempts to try and catch out the error. The error message is:

Error: Something took too long to do.

    at timeout.client.setTimeout (/app/node_modules/discord.js/src/client/ClientManager.js:40:57)

    at Timeout.setTimeout [as _onTimeout] (/app/node_modules/discord.js/src/client/Client.js:433:7)

    at ontimeout (timers.js:466:11)

    at tryOnTimeout (timers.js:304:5)

    at Timer.listOnTimeout (timers.js:267:5)

AliRaish · January 2, 2019, 10:43am

Same issue. Project name is bermuda-fn. My other bots are working fine its just this one

Error: Something took too long to do.

at timeout.client.setTimeout (/rbd/pnpm-volume/0eee7f8a-59cf-4bee-83a9-d7c867095478/node_modules/.registry.npmjs.org/discord.js/11.4.2/node_modules/discord.js/src/client/ClientManager.js:40:57)

at Timeout.setTimeout [as _onTimeout] (/rbd/pnpm-volume/0eee7f8a-59cf-4bee-83a9-d7c867095478/node_modules/.registry.npmjs.org/discord.js/11.4.2/node_modules/discord.js/src/client/Client.js:433:7)

at ontimeout (timers.js:436:11)

at tryOnTimeout (timers.js:300:5)

at listOnTimeout (timers.js:263:5)

at Timer.processTimers (timers.js:223:10)

zeis974 · January 2, 2019, 11:16am

The name of my project and odium-bot

Coding · January 2, 2019, 3:28pm

Hi All!

Cori, a staff member will be fixing this later this morning.

cori · January 2, 2019, 3:42pm

It looks like we have a few IP addresses that have been blacklisted. I’ll be working with another Glitch staff member to resolve that on our end in just a little while.

@Coding are you saying that Discord is also taking a look at this from their end? Do you have a contact that you’re working with - we’d like to be able to resolve this on a more permanent basis and it would help to know someone who’s already aware of this on the Discord side of things.

Coding · January 2, 2019, 3:43pm

Hey Cori!

I didn’t say that, but I could try to find some discord staff to contact. Can I have a status update plz?

Oh I see. I was saying it as you would be looking into it, not that I’m talking to you.

cori · January 2, 2019, 3:47pm

I wasn’t sure what you meant by

I’ll be reaching out to them later today to start the process, but if you already had an ongoing contact I was going to try to horn my way into that conversation. If that’s not what you meant then don’t worry about it.

I’m sitting down with someone else on our team to go over our process at 11ET and I think this will be resolved soon thereafter from our end - at least for this instance.

Naruyoko · January 2, 2019, 4:17pm

Ok, for some reason, I opened the projects and it installed node v8.14.0 for some reason, and now it seems to work. Very strange for so many people having the same issue and nobody knows the cause…

Coding · January 2, 2019, 4:42pm

well we know the cause now. Some IPs were being banned.

Coding · January 2, 2019, 4:43pm

Wait same! It works now!

cori · January 2, 2019, 5:24pm

Hey folks, sorry for the delayed update; we’ve removed a few of the hosts that Discord had banned so your projects are starting up on new hosts with new IPs that haven’t been banned. That should resolve the existing issues (and has nothing to do with reinstalling). There are a few more hosts that seem to have been banned that we’ll also be cleaning up today, but none of those seem to be related to any of the projects mentioned in the topic.

Additionally as I noted above, we’re hoping to work with the Discord folks to work out a better way to handle this.

Coding · January 2, 2019, 5:43pm

Thanks! You really helped!

(I had like 1000s of users waiting on the bot )

zeis974 · January 2, 2019, 6:14pm

Hello for me everything seems back to normal thank you to the staff of glitch and Cori

Coding · January 4, 2019, 10:55pm

Started again for me…

Coding · January 4, 2019, 11:27pm

Nevermind. It was fixed.

EigerEx · January 5, 2019, 11:38pm

I have the same problem. My bot is DTB-bot

Andromander · January 6, 2019, 12:10am

Yeah, looks like it struck my bots again, this time on ajota and arashira.

IAmANoot · January 6, 2019, 2:00am

This is also happening with my project, nootnootbot

cori · January 6, 2019, 5:47am

Hey folks it looks like we had a host that was temporarily banned but it appears to have cleared up.

Let us know if you continue to see problems.

Andromander · January 6, 2019, 12:42pm

Seemed to have worked for the first few hours, but then my project arashira can’t connect again. The other one that was affected at the same time isn’t having an issue yet.

cori · January 6, 2019, 2:02pm

Looks like that host was re-banned. We’ve removed it from the pool so please check again and let us know if you see other problems.

Cikarin3 · January 8, 2019, 3:25pm

I now have the exact same problem, I am also relatively busy now, so I noticed it around 7 hours after it happened. My project is https://n-emoter.glitch.me, and I hope it gets resolved as soon as possible.

Thanks for your time

cori · January 8, 2019, 5:13pm

Hey @Cikarin3 we had another host banned by Discord. I’ve moved all the projects from this host, so your bot should be up and running again.

Let us know if you have any further problems!

ktrane9 · January 9, 2019, 8:06pm

Hello, I’m having the same issue once again lol. I’m guessing that Discord banned the host again. My project is called zielo-rules.

ktrane9 · January 9, 2019, 8:30pm

Oh nevermind, my bot seems to be up and running with no issues. Thanks again though!

razefeixx · January 10, 2019, 11:22am

Nvm it was actually discord having outages and serious issues,

Andromander · January 11, 2019, 4:20am

heh, I feel like a regular to this thread. The two projects of mine that had been banned have been struck again. On an unrelated note, is there a way to see what host a project is on from the editor?

cori · January 11, 2019, 5:25am

Hi @Andromander we did have another host banned by Discord. Only one of the bots you’ve previously mentioned was on that host, and it’s now been re-homed, so things should be looking up. Let us know if you see further problems.

RobinSchapendonk · January 12, 2019, 7:17pm

maybe its an thing whit the connection problem whit discord i got the problem now

FelixAterni · January 12, 2019, 8:02pm

My bot is having the exact same issue. I wonder what is causing discord to ban all these hosts

cori · January 12, 2019, 11:25pm

We had another banned host which we’ve emptied - all your bots should be finding new hosts and no longer be having trouble connecting.

The most likely cause is that there’s one or more bots that are violating some aspect of the Discord terms of service, and when they get banned Discord bans that IP address, which causes an entire host to be banned on Glitch’s end, effecting whatever bots are running on the host.

We haven’t been able to find a way to work with the Discord team to resolve these issues yet. Luckily they’re not all that common in general. That said this is really the only strategy open to us, and we’re sorry for the frustration.

zeis974 · January 15, 2019, 2:16pm

Hello it’s been about 2 weeks that my bot works very well but I once again received this error, the name of my project is odium-bot

Error: Something took too long to do.

at timeout.client.setTimeout (/rbd/pnpm-volume/51b31f91-b1da-449a-b956-85c4e0ef9cf2/node_modules/.registry.npmjs.org/discord.js/11.4.2/node_modules/discord.js/src/client/ClientManager.js:40:57)

at Timeout.setTimeout [as _onTimeout] (/rbd/pnpm-volume/51b31f91-b1da-449a-b956-85c4e0ef9cf2/node_modules/.registry.npmjs.org/discord.js/11.4.2/node_modules/discord.js/src/client/Client.js:433:7)

at ontimeout (timers.js:436:11)

at tryOnTimeout (timers.js:300:5)

at listOnTimeout (timers.js:263:5)

at Timer.processTimers (timers.js:223:10)

Thank you for any help I hesitated to open another topic desolate for disarray ^^

cori · January 15, 2019, 2:38pm

Hey @zeis974 we don’t have any currently-banned hosts, so there’s nothing for us to do on that front. We’ve seen on occasion where Discord will ban an IP address but subsequently unban it without any apparent action, so maybe that’s what’s happened in this case?

If you’re still experiencing the problem, though, then I suggest you open a new topic - it seems likely to be specific to your bot and not more widespread.

zeis974 · January 17, 2019, 10:45am

OK thanks for your help

CraterMaik · February 9, 2019, 7:35pm

Hi @cori
Same issue. Project name is paint-donkey. My other bots are working fine its just this one
https://paint-donkey.glitch.me/ help me

Gareth · February 9, 2019, 10:07pm

There’s not currently a project with that name. Did you rename or delete it? Let us know the current name and we’ll take a look. Thanks.

CraterMaik · February 9, 2019, 10:19pm

I used the remix to clone it and delete the previous one, it is already working again

Gareth · February 10, 2019, 2:34pm

Pleased to hear it - let us know if you run into any other issues.

JMGbaum · February 10, 2019, 11:17pm

Hi, I just started having this problem today with my bot, kakuhou-surgeon. It’s a private application, but I can send an invite link if you need to look at it.

Prioq · February 11, 2019, 12:17am

Yeah I am having the same problem.

Coding · February 11, 2019, 12:33am

Same! It’s happening again…

Coding · February 11, 2019, 12:33am

Nevermind… it fixed itself

Coding · February 11, 2019, 12:35am

It’s just being really slow for me right now…

JMGbaum · February 11, 2019, 12:45am

Mine still isn’t fixed.

Prioq · February 11, 2019, 2:28pm

Still waiting for any response, please reply ASAP there’s a server relying on that bot.

Gareth · February 11, 2019, 2:29pm

Please let us know the name of your project and we’ll take a look.

Prioq · February 11, 2019, 2:34pm

It’s a private project so I will send you the link in private

jdc20181 · February 11, 2019, 3:54pm

Having the same issue. Started a couple days ago the bot went offline , The project is private so if you need the link I will privately send it.

Edit: Remixed the project to fix the issues. You guys should really talk to discord though about why they are blocking your ips.

~~Edit 2: Well, ok apparently it isn’t entirely fixed commands are duplicating~~
I remixed the project but forgot to regen my token all is fixed now (at least with the edit 2 issue)

Gareth · February 11, 2019, 4:14pm

We can confirm the problem is caused by Discord banning some IPs. We’re in the process of moving impacted projects on to new IPs, so your projects should begin to work again soon.

If you see this error in your own project and haven’t already let us know the project name - then let us know and we’ll get you back up and running shortly.

charliea21 · February 11, 2019, 8:37pm

Please don’t double-post.

Gareth · February 11, 2019, 10:07pm

We don’t have any banned IPs at the moment - it looks like your project had the debugger running. I’ve disabled that - let me know if you still have a problem. Thanks.

ArtifexYT · February 16, 2019, 2:38am

Please be aware due to the free nature of this platform; people that don’t know how to code and abused Discord’s API and thus Discord has banned some Glitch IPs.

whatusernameisleft · February 28, 2019, 1:27pm

Hello. My project dicci-js is currently having the problem. Thanks

Callum · February 28, 2019, 1:36pm

Many people have been getting this problem today, It is probably just blacklisted IP’s so you may have to wait until the Glitch team fix this!

cori · February 28, 2019, 1:48pm

Hey @whatusernameisleft, @Callum is correct, your project was running on a host that was banned by Discord. I’ve moved it to a new host and it should work better now.

Let us know if you continue to see problems!

whatusernameisleft · February 28, 2019, 1:49pm

it’s working now. thanks for helping

polemonium · March 3, 2019, 2:14pm

My project, dj-sona-bot appears to have the same problem. @cori could you move my project aswell?

cori · March 3, 2019, 3:09pm

Hi @polemonium, welcome to the Glitch forum!

We did have a host being banned by Discord, and your project was on that host. I’ve moved all of those projects to a new host and you should be good to go! Sorry for the bother!

polemonium · March 3, 2019, 4:08pm

Thank you very much!

ktrane9 · March 3, 2019, 10:30pm

Hello, I’ve been having the same issue with my bot once again lol. I’ve tried refreshing my bot: zielo-rules multiple times but for some reason i’m still getting the same error. Were there multiple hosts banned by discord?

hmaltr · March 16, 2019, 7:50pm

Same to me project name suleyman

cori · March 16, 2019, 7:52pm

Hey @hmaltr, welcome to the Glitch forum! You bot was on a host that’s been banned by Discord. I’ve moved it to a new host, so things should be looking up!

hmaltr · March 16, 2019, 7:56pm

Am I supposed to wait? Because the error is continuing and bot do not log in

cori · March 16, 2019, 8:11pm

Your project is no longer on a banned host, so there shouldn’t be anything Glitch-specific that prevents it from accessing the Discord API.

hmaltr · March 16, 2019, 8:17pm

Thanks my bot went back online

Toohpick · March 16, 2019, 9:16pm

Hello. My ryougi-shiki project seems to be having the same problem. Moving it, or anything that could help, would be greatly appreciated. It’s a private project so if an invite is required, I can provide that in private.

Edit: It started working again. Thank you.

cori · March 16, 2019, 10:30pm

Hey @Toohpick, welcome to the Glitch forum! I moved your project; glad it’s working again!

JcfeJohn · March 17, 2019, 12:51pm

Hello, I am also experiencing the same issue.
Error: Something took too long to do.

at timeout.client.setTimeout (/rbd/pnpm-volume/4d176b40-8997-4f61-90a6-789d48e6e00f/node_modules/.registry.npmjs.org/discord.js/11.4.2/node_modules/discord.js/src/client/ClientManager.js:40:57)

at Timeout.setTimeout [as _onTimeout] (/rbd/pnpm-volume/4d176b40-8997-4f61-90a6-789d48e6e00f/node_modules/.registry.npmjs.org/discord.js/11.4.2/node_modules/discord.js/src/client/Client.js:433:7)

at ontimeout (timers.js:436:11)

at tryOnTimeout (timers.js:300:5)

at listOnTimeout (timers.js:263:5)

at Timer.processTimers (timers.js:223:10)

Project Name: newhalpo

I highly appreciate all actions. Thanks!

cori · March 17, 2019, 1:49pm

Hey @JcfeJohn, welcome to the Glitch forum!

I’ve moved your project, so it should be connecting again soon.

edwrddd · March 17, 2019, 5:21pm

This is a common Discord API error. Something is not connecting right. You can view the Discord API status here. You can try to get a new Bot token to see if that speeds up the recovery process.

SileNce5k · March 18, 2019, 7:52pm

I have the same issue with my bot too.
Project name is banana-juice-silence5k

cori · March 18, 2019, 8:03pm

Hey @SileNce5k, welcome to the Glitch forum!

You project was on a host that was banned by Discord. I’ve moved it to a new host and things should improve soon.

SileNce5k · March 18, 2019, 8:11pm

Thank you for the fast response! It’s now working again

JMGbaum · March 18, 2019, 10:00pm

Hey, this has already happened to my project once and it has just started again. My project is private, so let me know if you can move my project so that I can give you access. Thanks!

cori · March 18, 2019, 10:08pm

Hey @JMGbaum, I don’t need access to your project to move it, just the project name. Since your project is private, no one aside from folks you explicitly invite and a few Glitch staff will see your code (in part so we can help with problems like this), so you can safely provide your project name here. However, you’re also welcome to send a private forum message to the @support_staff group or to me, or to send an email to [email protected] with your project details.

We don’t need the project’s “join” invite token to see your project; the project name is sufficient. You should avoid posting project invite tokens publicly for any project, private or not, because that gives anyone who follows them full access to your project and all of its data.

JMGbaum · March 18, 2019, 10:46pm

Great, thank you! In that case, my project’s name is kakuhou-surgeon.

cori · March 19, 2019, 1:03am

Hi @JMGbaum your project has been moved to a different host. You should seen an improvement soon.

MatthewJ217 · March 19, 2019, 1:29am

I feel so badly for just adding to the problem, but… here’s aboc-discord-radio

This bot is supposed to be a 24/7 Voice chat radio, so it’s imperative that this gets fixed quickly. As far as I know, this problem started maybe about 5 hours ago, and I’ve swapped out 3 tokens. Nothing works. If you guys can, could you work on creating a solution that we can do ourselves?

cori · March 19, 2019, 2:19am

Hey @MatthewJ217, welcome to the Glitch forum!

That project’s been moved as well.

miramallows · March 19, 2019, 12:28pm

Hi there, I’m having an issue with my friend’s project called lovely.

Link

miramallows · March 19, 2019, 12:31pm

Error I got, yippeeeee.


(node:274) UnhandledPromiseRejectionWarning: Error: Something took too long to do.

    at timeout.client.setTimeout (/rbd/pnpm-volume/0c9e459d-0634-416d-9f1b-b719eadc83ac/node_modules/.registry.npmjs.org/discord.js/11.4.2/node_modules/discord.js/src/client/ClientManager.js:40:57)

    at Timeout.setTimeout [as _onTimeout] (/rbd/pnpm-volume/0c9e459d-0634-416d-9f1b-b719eadc83ac/node_modules/.registry.npmjs.org/discord.js/11.4.2/node_modules/discord.js/src/client/Client.js:433:7)

    at ontimeout (timers.js:436:11)

    at tryOnTimeout (timers.js:300:5)

    at listOnTimeout (timers.js:263:5)

    at Timer.processTimers (timers.js:223:10)

(node:274) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). (rejection id: 16)

(node:274) [DEP0018] DeprecationWarning: Unhandled promise rejections are deprecated. In the future, promise rejections that are not handled will terminate the Node.js process with a non-zero exit code.

1552997620229 Ping Received

cori · March 19, 2019, 1:14pm

Hi @miramallows, I’ve moved this project!

zeis974 · March 19, 2019, 1:26pm

Hello I have the same problem

cori · March 19, 2019, 1:47pm

Hey @zeis974 what’s your project name?

zeis974 · March 19, 2019, 2:00pm

The name of my project is Odium-bot

cori · March 19, 2019, 2:27pm

Hey @zeis974 your project wasn’t on a banned host, but I went ahead and moved it.

MatthewJ217 · March 19, 2019, 4:35pm

Thanks, it is working nicely now.

cori · March 20, 2019, 11:44am

2 posts were split to a new topic: Discord bot role functions do not work

AwesomeStickz · March 20, 2019, 4:16pm

Hello, I have the same problem with my test bot it was working well but after once I restarted, the same error comes and my project name is amazing-bot

cori · March 20, 2019, 4:55pm

Hi @AwesomeStickz, welcome to the Glitch forum!

I’ve moved all the projects on the (banned) host your project was on to a new host. Your bot should be able to connect to the Discord API now. SOrry for the bother!

AwesomeStickz · March 20, 2019, 5:05pm

@cori Thanks for fixing it, my bot is online but can I know why it was banned?Was it because something I did wrong? I guess not from me

mmcewen · March 20, 2019, 6:06pm

Hey AwesomeStickz, no worries, it was another bot on the same host, we made it so you no longer have to share hosts with them

Minterly · March 21, 2019, 4:35am

I’m getting an UnhandledPromiseRejectionWarning: Error: Something took too long to do. on my bot. It’s called Wug.

Jojo_the_Joker · March 28, 2019, 5:52am

@cori
I also got a same problem.
Project name: bot-natsume

Mal1t1a · March 28, 2019, 6:09am

Hello, I also am experiencing this issue. Project name: mal1t1abot

cori · March 28, 2019, 12:22pm

Hi @Mal1t1a, welcome to the Glitch forum!

Your and @Jojo_the_Joker’s bots were on a banned host. I’ve moved them to a new server and everything should start running properly again. Sorry for the bother!

vhmkhoi · March 29, 2019, 6:43am

Hi @cori, my bot have same issue
https://chain-fox.glitch.me/
Thanks in advance

AwesomeStickz · March 29, 2019, 8:34am

I’m back with the same error again for my another bot I think it is on banned host too. Project name is giveaway-boat

cori · March 29, 2019, 3:08pm

Hey @vhmkhoi and @arrowkeyuser, welcome to the Glitch forum!

We had an unusually large number of hosts banned by Discord today. I’ve moved all of the projects on those servers to new ones and these problems should be resolved now.

Sorry for the bother!

rozivector · March 30, 2019, 2:15am

I have same issue too, my project private, but the name project is new-rozbot.

UnhandledPromiseRejectionWarning: Error: Something took too long to do..

cori · March 30, 2019, 3:36pm

Hey @rozivector I’ve moved all the projects from a banned host, so hopefully things are looking up for your project!

WilsontheWolf · April 2, 2019, 1:28pm

Hello There me and my friends bot is getting the error and we were wondering if it involved the slow api or if we were on a banned host. Could you please take a look, Thanks.
d4rkythebot-main

edit: I gtg so if @Chicken-E or @RealTrashPanda respond they are on my behalf

cori · April 2, 2019, 2:08pm

Hey folks, I’ve moved your project to a new host; let us know if you continue to have problems!

Chicken-E · April 2, 2019, 2:26pm

Thank you it works now.

iamwumpus · April 5, 2019, 7:21pm

Having the same problem.
Project name is Mobbot.

Callum · April 5, 2019, 7:53pm

Hello @iamwumpus, Welcome to the community!

@cori is going to move your project from any banned host it may be on!

In the meantime, you will have to wait until Cori lets you know in this topic that he has moved the project from another host!

– Callum OKane

Community Glitch Helper
Discord Bot Developer

iamwumpus · April 5, 2019, 7:55pm

Alright, thank you!
Just curious, how long would this take?
Thanks~

Callum · April 5, 2019, 7:56pm

That really depends on whenever cori can do this!

He does manage the support email and twitter aswell, so he moves back and forth between each, but No more than half an hour or less I would guess!

iamwumpus · April 5, 2019, 7:57pm

Alright thanks, and thanks to Cori as well. I greatly appreciate this~

cori · April 5, 2019, 8:09pm

Hey @iamwumpus yep, your project was on a banned host. It’s been moved and things should be looking up!

droidsb · April 6, 2019, 9:36pm

Hey I’m having a similar issue, my project is called worldbuilder I was also getting the warning.

UnhandledPromiseRejectionWarning: Error: Something took too long to do

GalaxyDJx · April 6, 2019, 9:56pm

Can you do the same for https://furshack-bot.glitch.me/?

cori · April 6, 2019, 10:15pm

@droidsb, welcome to the Glitch forum! I’ve also migrated your project to a new host, so it should be looking better!

@GalaxyDJx, yours has been moved as well!

Sorry for the bother!

wcko87 · April 7, 2019, 3:03am

Hello, my project bunny-bot-bunny-wc has run into the same problem.

By the way, is a more permanent solution to this problem planned? It sounds like quite a bother on your end, having to constantly monitor requests to move hosts in this thread.

reficul109 · April 7, 2019, 5:25am

May you change the host on my proyect “merol” too? if possible. Thanks in advance

Callum · April 7, 2019, 8:21pm

Space-bots-list needs to be moved to a new host!

EDIT: Back up now, Thanks Cori!

Chicken-E · April 10, 2019, 3:57am

Hi. My bot now has the same error. Name is chicken-bot-v-4 . Please move it to a new host

It fixed now

droidsb · April 10, 2019, 5:08pm

Thanks for the help @cori!

Andromander · April 12, 2019, 1:10am

Looks like one of my bots has suffered this error. Project name is ajota.

Caray · April 12, 2019, 1:21am

Also, Same here, I have this error too, Project name : server-stat

Update : Bot is able to login now!, Thanks you

charlestrinity · April 12, 2019, 10:09am

I have the same error on my bot. Project name: jeeves-hos

UPDATE: Bot is able to log in now - thank you

Callum · April 12, 2019, 10:21am

Thanks everyone for reporting this.

This will be resolved within the next few hours hopefully!

SpeedyCraftah · April 11, 2019, 11:01pm

Hi,
Me and my friends bot refuses to log back in, I think discord banned our host. Could you please change it?
Thanks
Project: reporterbot

SirRodney · April 12, 2019, 1:30pm

Hi, I have a problem with my discord bot, it’s the same problem I’ve had before and they said it has to do with what discord banned the host.
Project name: habbosk-bot-discord

cori · April 12, 2019, 2:29pm

Hey folks, we cleared all Discord bans last night, and a few more this morning, so these should all be looking good now!

owocean · April 12, 2019, 11:33pm

Your token probably got revoked from logging in so many times. Try generating a new one or just make a whole new application on discord

Callum · April 13, 2019, 9:06am

@owocean, This is not caused by a token being used too much. This is when discord Blocks a host from glitch because of so many requests. So then the projects that were on that host receive a connection error and have to be moved by a glitch staff member to a new host for it to work again.

rozivector · April 13, 2019, 9:49am

I wonder why discord block a host in glitch bot project. Do you know what is reason?

Chicken-E · April 13, 2019, 11:10am

It’s because some people make bots that are against Discord’s ToS and get ip banned.

Callum · April 13, 2019, 11:12am

Actually, I am pretty sure the reason is just because of multiple requests over and over which causes discord to automatically ban the ip that is making the requests. It has absolutely nothing to do with the bots that are on the projects.

cori · April 13, 2019, 11:59am

Discord’s not particularly forthcoming about the specific reasons for a given ban, but among the reasons is that a bot’s token is suspended for some reason but the bot continues to make requests with the suspended token and eventually Discord auto-bans the originating IP address.

SpeedyCraftah · April 13, 2019, 2:57pm

It’s probably due to people making rainbow rules, mass spam, which are not allowed by discord TOS and result in alot of requests

Andy-William · April 14, 2019, 6:16am

I’m having the same problem.
Project name is vrbot
Thanks in advance

rozivector · April 14, 2019, 7:54am

Well, my second project vincy-bot has same problem with this.

Thank you for helping.

Callum · April 14, 2019, 12:40pm

project: deploy-bot
having the problem now

NathIsEmortal · April 14, 2019, 12:53pm

I am also having this problem. Only happened recently.
My project name is nitro2019

RiskyRomero · April 14, 2019, 1:16pm

I’m having the same issue, my project name is “kurokawa-maki”

thank you very much!

NathIsEmortal · April 14, 2019, 2:12pm

Problem has stopped. Bot is back online.

AwesomeStickz · April 14, 2019, 2:12pm

Well clear this one. My project is giveaway-boat

cori · April 14, 2019, 2:12pm

Hey folks, we moved projects from three banned hosts. If your project is still having problems please let us know.

AwesomeStickz · April 14, 2019, 2:13pm

Just now it was started thanks But how many times will it be going on banned hosts? When will it get a permanent fix?

cori · April 14, 2019, 2:27pm

Since we don’t control what Discord bots created on Glitch are able to to (and in what ways they might break Discord’s rules and trigger a ban) we don’t have any control over when Discord bans a Glitch IP. That’s something Discord would have to address by changing how they handle banning, so if you’d like a permanent fix you would have to bring it up with them. Based on the fact that we don’t monitor response traffic from Discord to projects hosted on Glitch we don’t even have a way to know which bots are problematic in real time.

We’re thinking about ways we might be able to be more proactive about this, but for the moment this is as permanent a fix as we’re able to offer. Sorry for the inconvenience!

cori · April 17, 2019, 4:49pm

6 posts were split to a new topic: Problems connecting to Discord

reficul109 · April 18, 2019, 9:24pm

It now happened with “dsm-bartender” ban

cori · April 19, 2019, 2:04pm

Hey @reficul109, sorry for the late notice - I migrated the projects from that host yesterday afternoon so things should be looking better.

SpeedyCraftah · April 22, 2019, 11:00pm

Host banned. Project: strawbot

Advil · April 23, 2019, 3:18am

My main project (“stealthy”) and one of my other projects (“fade-”).
At first I attributed the problem to Discord API because of this: https://status.discordapp.com/incidents/05vzjpb7ph13.
However, it’s been fixed for a while and all my friends have their bots online. Even some on glitch.
Note: I don’t see any errors and my bot is still online so I think it’s running on one of my other projects.
Edit: I found the project and migrated all my files there temporarily. Hope this gets fixed soon as that project has all the people I know.

I’m not sure if you guys did anything but my project randomly started working. Thanks anyways.

cori · April 23, 2019, 2:54pm

Hey folks, we did have a couple of banned hosts, which we’ve retired.

whatusernameisleft · April 29, 2019, 1:21pm

my project dicci-js just got banned again. can u help me fix it? thanks

cori · April 29, 2019, 4:21pm

Hey there @whatusernameisleft, we did have a couple of banned hosts, but they’ve been cleaned up so you should be seeing better results now

juanmal · April 29, 2019, 9:28pm

Hey! I’m having the same problem. Project name: sedate-gong
Thanks in advance!

Edit: Working again! Thanks!

leny32 · May 3, 2019, 6:57am

guardian-premium got the problem.

pandaixxi · May 3, 2019, 7:35am

voldemort = project name.
same problem

Jojo_the_Joker · May 3, 2019, 8:53am

@cori
mine also have same problem
project: bot-natsuko

Callum · May 3, 2019, 9:25am

space-bots-list needs to be moved!
llama-maniabot aswell!

kuroki · May 3, 2019, 10:16am

tohru-gc.glitch.me as well

ndaniel10 · May 3, 2019, 10:45am

My Discord Bots are all offline and I am getting an error
“(node:4078) UnhandledPromiseRejectionWarning: Error: Something took too long to do.”
I tried npm install, and enable-pnpm…

Callum · May 3, 2019, 10:47am

Your bot is on a banned host by discord, this will be resolved in the next few hours. It is not a problem with your project and there is nothing you can do about it, you will just have to wait!

cori · May 3, 2019, 11:26am

Hey folks, we have a slew of banned hosts this morning, so this is going to take a while, but we’ll eventually get through them all. I’ll post back when we’re done, and thanks for your patience!

leny32 · May 3, 2019, 11:42am

You should have a meeting with Discord Staff, descussing whitelisting your IPs.

Ashutosh-3601 · May 3, 2019, 1:01pm

https://loving-dry.glitch.me is having same problem. Waiting for clearing

Callum · May 3, 2019, 1:02pm

Thanks for letting us know, the staff team will try have this fixed as soon as they can!

Vetlix · May 3, 2019, 1:24pm

I’m not having the same issue, thanks!

leny32 · May 3, 2019, 1:35pm

https://unmarred-recorder.glitch.me/ got same issue.

GabyTM · May 3, 2019, 2:32pm

I got the same issue on @faq-bot

Dragonfire1710 · May 3, 2019, 3:32pm

Hello,

I’ve got the same issue and it would be nice if you could fix it as soon as possible!

https://nca-bot.glitch.me/

pandaixxi · May 3, 2019, 8:03am

Can i get my project moved to another IP please,
project name: voldemort

IamSsum · May 3, 2019, 8:04am

voldemort.glitch.me ^

ShadowForest · May 3, 2019, 5:35am

I’m having the same issue, is there an update? Or was my host also banned?

IamSsum · May 3, 2019, 8:07am

Your HOST IP is also banned, create an New topic. Thanks, Sushi.

kuroki · May 3, 2019, 4:26am

It seems my project’s IP (tohru-gc.glitch.me) has been banned from Discord.

Omega-Assailant · May 3, 2019, 11:27am

(topic withdrawn by author, will be automatically deleted in 24 hours unless flagged)

qrowleq · May 3, 2019, 12:45pm

Hi there is an error in my bot on my glitch as you can see in the topic title Can you help me how I can solve this error?

Name of my Glitch project: alien

I’m sorry I used Translation because my English is bad.

Callum · May 3, 2019, 12:50pm

This will be fixed soon, the staff team are working very hard to fix this!

PandaDriver156 · May 3, 2019, 12:52pm

This issue is because one of glitch’s servers got IP banned by Discord. Go to your project options and click remix project, this might fix the issue.

qrowleq · May 3, 2019, 1:13pm

Thanks for solving my problem

mariete1801 · May 3, 2019, 2:10pm

Hey! My discord bot isn’t working, and I don’t know why.
My project name is “cinecom-new”.

I hope I get some help soon.

lukewarmcat · May 3, 2019, 2:54pm

Project: “shirothebot”

Issue:
Same issue.

koliron · May 3, 2019, 6:51am

i’m getting this error since a few hours ago:
UnhandledPromiseRejectionWarning: Error: Something took too long to do.

i’ve tried with a new token but did not work, tried to host the bot from my pc and it works, so i guess it’s something related with glitch?

project 4eiuhgkjcovkl

IamSsum · May 3, 2019, 8:11am

Hey, your Project IP is probably banned. An staff member will move it soon.

ShadowForest · May 3, 2019, 8:41am

Bump ^, mine as well
Edit: project name: shadowbot2

IamSsum · May 3, 2019, 9:04am

Give your Project name please.

koliron · May 3, 2019, 3:56pm

I see, thanks! i have to wait then

Callum · May 3, 2019, 5:15pm

This will be fixed within the next few hours!

Head4che · May 3, 2019, 5:15pm

Hello

Same issue here at
https://forest-weaver.glitch.me/

telkenes · May 3, 2019, 5:15pm

http://kyro-bot.glitch.me also has the issue

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